If the VRelax app in the VR glasses asks for a license code, please contact the VRelax support department via +31 (0) 50 211 0142 or send an e-mail to support@vrelax.com. The opening hours are Monday to Friday from 09.00:17.00 AM to XNUMX:XNUMX PM.

VRelax has invited you by email to create an account. Go to account.vrelax.com and log in to your own account. After you have logged in, accept the invitation by going to Licenses > My Memberships to go. Then enter the 6-digit code under VR App Login. You are now logged into the VRelax app and can start relaxing!

If you are having trouble or have not received an invitation yet, please contact the VRelax support department via +31 (0) 50 211 0142 or send an e-mail to support@vrelax.com. The opening hours are Monday to Friday from 09.00:17.00 AM to XNUMX:XNUMX PM.

Restart the VR headset by holding the power button for 4 seconds to turn it off. Wait a few seconds and then turn the headset back on by holding the opnew button for 4 seconds.

If this does not solve the problem, please contact the VRelax support department via +31 (0) 50 211 0142 or send an e-mail to support@vrelax.comThe support department is available from Monday to Friday, from 09:00 to 17:00.

Instructions for updating the VRelax app can be found in the instruction guide of watch the instructional videos.

If you are having trouble or have not received an invitation yet, please contact the VRelax support department via +31 (0) 50 211 0142 or send an e-mail to support@vrelax.com. The opening hours are Monday to Friday from 09.00:17.00 AM to XNUMX:XNUMX PM.

To log in to the VRelax app, an internet connection is required. After logging in, you no longer need an internet connection, except for updating the VRelax app. In addition, you must connect to the internet at least once every 60 days. The instructions for connecting to the internet can be found in the instruction guide.