Healthcare providers have the option to finance VRelax via the Healthcare Insurance Act (Zvw), innovation budgets within the organization, subsidies, Wlz reimbursements and municipal contributions from the Wmo or PGB. However, VRelax does not fall under the direct reimbursement options of the Zvw.

For patients or clients, reimbursement from the Wmo, PGB, supplementary insurance or basic insurance is only possible in very limited cases, and this generally does not apply to VRelax.

Employers may be able to reimburse VRelax through company doctors, absenteeism insurers, prevention and vitality programs, innovation budgets, subsidies or through the work costs scheme (WKR).

For consumers, VRelax is currently not reimbursed from the basic or supplementary health insurance package.

There are various grants available that can be applied for for VRelax. Some examples are the STOZ grant, ZonMw grants, regional grants from provinces or municipalities, and NWO grants for research projects. This overview is not exhaustive; other possibilities may exist, depending on specific project goals and region.

The payment term for our orders is 14 days after placing the order. Healthcare ensures that the payment is made within this term to avoid delays.

Yes, you are required to pay Dutch VAT. Since the service (in this case the VRelax application) is provided in the Netherlands, VAT must be paid in the Netherlands. If you are eligible for VAT refund, you can claim this back from the Dutch Tax Authorities.

Unfortunately, it is not possible to get money back for an annual license. In case of damage to the glasses - both with a demo request and a regular license - it may be possible. The demo request is completely free, provided that the demo glasses are returned on time and in good condition within the monthly demo period. For more information, read here our terms and conditions.