Due to our high service level and guidance, it is not possible for us to serve private individuals. We are busy making VRelax available to private individuals and until then we recommend that you request a VRelax demo together with your practitioner.

Customers first purchase the glasses for 399 euros and those are one-off costs. For our application we use an annual licensefashion model. This gives you access to the VRelax app and all new content, updates and functionalities that will follow. Because the app is still being developed, you will see that the technology is getting further and further. You will find our different packages here.

We work with annual licenses, so you can use the VRelax app for a year and all new content, updates and functionalities that follow within that year.

A year is often a good period to gain sufficient traction with VRelax within your organization. Only in exceptional cases do we also offer six-monthly licenses if this is more appropriate for your project in consultation.

Yes. Similar to apps on your phone, we occasionally update with fixes, new functionality and extra content.

We usually contact you 2-3 months in advance to discuss a possible extension and never automatically renew without permission.

The PICO G2 Enterprise is available for €399 and must be purchased once to use VRelax. For the Quest 2 we ask €449.

Yes, we are happy to offer our customers worldwide shipping.

In some cases, reimbursement can be arranged with the health insurer through the employer. Together we can see whether this is the case at your employer.

Yes, unfortunately we have to put that on the bill. The 'service' is provided in the Netherlands and then you also have to pay VAT in the Netherlands. If you are eligible to reclaim the VAT, this must be reclaimed from the tax authorities in the Netherlands.

IBAN: NL81RABO0342007696 / BIC: RABONL2U

Our shipping time is a maximum of three working days unless otherwise agreed.

No. We ensure in advance that the product meets the needs and help with the implementation. It is not possible for us to take back all costs after such a process.

No. All VRelax shipments are sent from our logistics center for logistical and administrative reasons.

Yes, of course! You place your order and pay within 30 days of delivery. With a first order, we ask companies to send us an extract from the trade register.

Contact our service desk at +31(0)50 2110 142. Have your order number to hand. They will handle the return with you and send instructions via email.

Contact our service desk at +31(0)50 2110 142. They will handle the return with you and send instructions via email. Please keep your invoice number to hand!