General
Purchase
Usage
Support
Research
Co-view App
Dashboard

No, that’s not necessary. We’ll prepare the ready-to-use set for you. All we ask is that you create a user account at Oculus. We will guide you through this process.

The license code(s) are sent by email to an email address you provided. As soon as the app is launched, the app will ask you to enter the license code once. This will unlock the app. Watch the instruction video of the app at www.vrelax.com/videos/instructie-videos/

Just like the license code(s), the user codes have also been sent to you by e-mail. Depending on the dashboard settings, the app may require these codes to be entered for each session. Watch the instruction video of the app at www.vrelax.com/videos/instructie-videos/

It takes three hours to fully charge the VR glasses. This is good for about two hours of use. In case of intensive use, the battery of the remote control will need to be replaced every month. In warm temperatures and indoor use in a warm room, the glasses may also lose their heat less easily. This may result in the battery draining faster.