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Currently VRelax only delivers directly to business customers. We expect to be able to make VRelax available to private individuals in early 2021. Keep an eye on the website for updates!

A license has a term of one year.

At the moment we only work with annual licenses. In the beginning of 2021 we hope to be able to offer this per month.

Yes. The app will automatically indicate when an update needs to be downloaded.

No. The license renews automatically. We will recieve a message about this in time.

The Oculus Go is available at online shops for € 229 (prices may vary).

Yes, we are happy to offer our customers worldwide shipping.

Not yet, but we’re working hard on that.

Yes. Unfortunately, we have to put that on the account. The ‘service’ is provided in the Netherlands and you have to pay VAT in the Netherlands as well. If you are eligible to reclaim the VAT, this must be reclaimed from the Belastingdienst in the Netherlands.

IBAN: NL43 RABO 0369 2468 53 / BIC: RABONL2U

Our shipping time has a maximum of 3 working days unless otherwise agreed.

No. We make sure in advance that the product meets the needs of the customer. For this purpose, a physical visit is made in advance or an intake by telephone is held with the customer. This way you can be sure that the product meets your wishes and needs.

Sure! You can choose to have the order picked up yourself. Pick-up address: VRelax B.V. Emmaplein 1, 9711 AP Groningen.

Yes, you can! You place your order and pay within 30 days after delivery. When you place your first order, we might ask companies to send us an extract from the trade register.

Please reach out to our service desk at +31(0)50 2110 142. Keep your order number at hand. They will handle the return with you and send instructions via e-mail.

Please contact our service desk: +31(0)50 2110 142. They will handle the return with you and send instructions via e-mail. Please have your invoice number at hand.